MATRX: All-in-one collaboration toolset for video meeting

Standardized connectivity

Own the spotlight in every video session

Customer Support

Bridge Matrx with Your Business Workflows

Connect your helpdesk system to Matrx, and let customer queries flow directly into team chats. Assign, discuss, and reply—all in one place. Every response syncs back to the ticket, so nothing slips through.

Sales Pipeline

Keep updated anywhere, anytime

CRM alerts on new leads, contract milestones, or urgent renewals pop up in sales team chats. Update deal stages or log calls—right from the message.

IT & DevOps

Critical System Alerts. Act Before the Spreads

Connect monitoring tools to push alerts directly into incident response chats. Acknowledge, escalate, or resolve issues with one click—status updates reflect in your ops tools automatically.

See how Matrx transforms workflows